Introduction
This Privacy Policy outlines how Sparky (referred to as "we," "our," or "us") collects, uses, and protects any information that you give us when you use our website and services. Your privacy is important to us, and we are committed to ensuring its protection.
Information Collection and Use
We collect personal information such as names, contact information, demographic information, and other relevant data. This information is used to understand your needs and provide better service, including internal record keeping, service improvement, and promotional emails about new products, special offers, or other information.
Google Analytics
Our app integrates Google Analytics to collect data on how users interact with our services. This data includes, but is not limited to, user sessions, engagement metrics, device categories, and transaction data. This information is crucial for us to improve user experience and tailor our services. We ensure that the data collection complies with Google's API Services User Data Policy, including the Limited Use requirements. All data is processed in accordance with Google's guidelines and is used solely for the purposes of enhancing our services and understanding user interactions.
Data Security and OAuth Credentials
We prioritize the security of your data. To access certain services, we use OAuth authentication, which allows us to securely request access to your information without storing your credentials. All OAuth credentials and personal data collected through our services are encrypted and stored securely, adhering to the highest standards of data protection.
Use of Third-Party AI Models
Our services utilize AI models provided by OpenAI to analyze analytics data and generate insights and actionable strategies for business improvement. This process involves sharing summarized analytics data with OpenAI. We obtain explicit consent from our users before sharing any data with OpenAI or other third-party tools, ensuring transparency and control over personal information. This consent is obtained separately from any other consents, in line with Google's requirements for data sharing and user privacy.
User Consent and Data Sharing
We are transparent about the data we collect and share with third-party services like OpenAI for processing. Before we share your data, we ensure to obtain explicit consent, detailing the specific data being shared and the purpose. This consent process is clearly outlined within our app, allowing users to make informed decisions about their data.
Cookies
Our website uses cookies to enhance the user experience. Cookies help us analyze web traffic and tailor our services to your preferences. You can choose to accept or decline cookies.
Links to Other Websites
Our website may contain links to other websites of interest. We do not have control over these external sites and are not responsible for their privacy practices.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by contacting us directly. We will not sell, distribute, or lease your personal information to third parties unless required by law.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions about this Privacy Policy, please contact us at
hello@sparky.com.
